Blog – Serpe Boyer – Product Designer

Posted on January 14, 2020

Accessibility Requirements in the Internet of Things

The web helps people seek information to improve their everyday life. Web accessibility permits people with disabilities to use the internet extensively and fairly. Why businesses should care about accessibility? According to the U.S. Census Bureau, there are nearly 41 million Americans with a disability in 2017, 12.7% of the population in the United States. It clearly shows that businesses can gain more customers by offering more accessible features. Due to a lack of accessibility features, 23% of Disabled Americans say they...

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by sboyer

Posted on December 7, 2019

Accessibility, Opinion

The Biggest Inventions of HCI

The invention of the mouse, touch screen, and voice recognition were the most impactful contributions to HCI. These inventions evangelized how we use interactive systems. It enhanced the efficiency and productivity of our lives while changing how we use, adapt. Mouse Today, the computer mouse is a widely accepted way of interacting with desktop systems. It is still commonly used despite the recent inventions such as touch screens. The invention of the mouse allowed computers to become accessible to ordinary people....

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by sboyer

Posted on August 9, 2018

Opinion

Designing with Context: Voice Applications

A while ago, I attended the VOICE summit sponsored by Amazon Alexa. There were a number of great panels that gave insights about the conversational design ecosystem and how we can create better experiences in Zero UI. Through speech recognition technology, voice apps (known as Skills in the Alexa ecosystem) allow users to execute a number of programs and searches seamlessly. While the current AI tech to create those experiences is limited, there is a good chance that voice will be...

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by sboyer

Posted on July 6, 2018

Opinion, Retail

Online Grocery Shopping – The Good, The Bad and The Ugly

As online delivery technology grows, so does the competition among large grocery stores. Supermarkets might have experience in delivering great customer service in their stores, but when it comes to online shopping, most fail to offer that same level of service. [qodef_separator class_name="" type="normal" position="center" color="#ffffff" border_style="" width="" thickness="" top_margin="" bottom_margin=""] Whether it's higher prices, selling stale vegetables or late deliveries, each company seems to have their own flaws they'll need to improve. As an active online shopper, I've tried many of...

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by sboyer

Posted on June 26, 2018

Augmented Reality

Augmented Reality and Public Safety

Augmented Reality applications have been emerging in a variety of areas. As the hype around AR continues to become more widespread and grows in popularity, it not only opens the doors for exciting design opportunities but also a serious list of usability concerns. Aside from the cybersecurity or privacy issues, public safety is one of the biggest concerns for AR applications. Whether its driving accidents, distracted pedestrians or dangerous trespassing, designing for Augmented Reality brings many public safety questions to the table. The...

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by sboyer

Posted on June 19, 2018

Accessibility, Edtech

Museum Experience: Audio Guides

For some, the idea of visiting museums can be boring. The ideal museum experience should value improving the understanding of art and enhancing the visitor experience. One of the ways to provide this experience is to give out audio guides at the museum. The guide can be a helpful tool when organizing curated tours, art making workshops, and special events that encourage kids and adults to learn about art together. Audio guides typically have keypads and come with headphones and...

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by sboyer

Accessibility Requirements in the Internet of Things

The Biggest Inventions of HCI

Designing with Context: Voice Applications

Online Grocery Shopping – The Good, The Bad and The Ugly

Augmented Reality and Public Safety

Museum Experience: Audio Guides

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