Blog – Serpe Boyer – Product Designer

Posted on August 9, 2018

Designing with Context: Voice Applications

A while ago, I attended the VOICE summit sponsored by Amazon Alexa. There were a number of great panels that gave insights about the conversational design ecosystem and how we can create better experiences in Zero UI. Through speech recognition technology, voice apps (known as Skills in the Alexa ecosystem) allow users to execute a number of programs and searches seamlessly. While the current AI tech to create those experiences is limited, there is a good chance that voice will be...

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by sboyer

Posted on July 21, 2018

Opinion

Experience Design for Networking Events

Finding a good networking event can be hit or miss. Each attendee goes for a different purpose and the event organizers aren't prepared to satisfy everyone's expectations. Whether it's promoting a business, meeting potential employers, creating awareness for the brand, or connecting with someone in the hopes of developing a friendship, each attendee goes for their own reason. To make events a more personalized experience, event planners could use the attendee's profiles to map out the perfect event. The principles...

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by sboyer

Posted on July 6, 2018

Retail

Online Grocery Shopping – The Good, The Bad and The Ugly

As online delivery technology grows, so does the competition among large grocery stores. Supermarkets might have experience in delivering great customer service in their stores, but when it comes to online shopping, most fail to offer that same level of service. [qodef_separator class_name="" type="normal" position="center" color="#ffffff" border_style="" width="" thickness="" top_margin="" bottom_margin=""] Whether it's higher prices, selling stale vegetables or late deliveries, each company seems to have their own flaws they'll need to improve. As an active online shopper, I've tried many of...

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by sboyer

Posted on June 26, 2018

Augmented Reality

Augmented Reality and Public Safety

Augmented Reality applications have been emerging in a variety of areas. As the hype around AR continues to become more widespread and grows in popularity, it not only opens the doors for exciting design opportunities but also a serious list of usability concerns. Aside from the cybersecurity or privacy issues, public safety is one of the biggest concerns for AR applications. Whether its driving accidents, distracted pedestrians or dangerous trespassing, designing for Augmented Reality brings many public safety questions to the table. The...

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by sboyer

Posted on June 19, 2018

Edtech

Museum Experience: Audio Guides

For some, the idea of visiting museums can be boring. The ideal museum experience should value improving the understanding of art and enhancing the visitor experience. One of the ways to provide this experience is to give out audio guides at the museum. The guide can be a helpful tool when organizing curated tours, art making workshops, and special events that encourage kids and adults to learn about art together. Audio guides typically have keypads and come with headphones and...

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by sboyer

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